BizzyBillsNG Privacy Policy

Effective Date: August 19, 2025

Introduction

Welcome to BizzyBillsNG. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data when you use our Virtual Top-Up (VTU) services, including airtime, data, bill payments, and wallet services. By using BizzyBillsNG, you agree to the practices described in this policy.

Information We Collect

• Personal Information: Name, email address, phone number, and location.
• Account & Transaction Information: Your BizzyBills wallet details, virtual account number, wallet balance, and transaction history. Note: We do not collect BVN or NIN information.
• Technical Information: IP address, device details, browser type, cookies, and usage data for analytics and security.

How We Use Your Information

• To deliver VTU services such as airtime, data bundles, and bill payments.
• To provide customer support and communicate service updates.
• To detect fraud and ensure secure transactions.
• For marketing and promotional purposes (only with your consent).
• To comply with legal and regulatory obligations in Nigeria.

How We Share Your Information

• With telecom operators and service providers to process your VTU requests.
• With payment processors and financial institutions to handle wallet funding and transactions.
• With regulators or authorities if required by law.
• We never sell your data to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and improve services. You may disable cookies in your browser settings, though some features of the platform may not function properly without them.

Data Security

We use industry-standard encryption, firewalls, and access controls to safeguard your data. While we take strong measures, please note that no online platform can guarantee 100% security.

Data Retention

We retain your account and transaction data for as long as your account is active, or as needed to comply with legal obligations. Inactive accounts may be anonymized or deleted in line with regulatory requirements.

User Rights

• You can request access to your personal data.
• You may update or correct your personal details within the app.
• You can request account deletion or removal of data via our Delete Account Page.
• You can opt out of marketing communications at any time.

Children’s Privacy

BizzyBillsNG is not intended for users under the age of 18, and we do not knowingly collect personal data from minors.

Third-Party Links & Services

Our platform may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external platforms.

International Data Transfers

Your information may be processed and stored on servers located outside Nigeria, but always with appropriate safeguards in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or app notification. Please review this page periodically for the latest updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: bizzybillsupport@bizzybillsng.store
• Phone: +234-705-1851-398
• In-app support: Available inside the BizzyBillsNG app